Free Shipping order above 100 AED our delivery schedule is within 1-2 days for Dubai and Shariah.

+971-509388786 Customer Support

Free Shipping order above 100 AED our delivery schedule is within 1-2 days for Dubai and Shariah.

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund store credit or an exchange. Please see below for more information on our return policy

RETURNS

All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at sales@organichubdxb.com to obtain a Return order number. After receiving order number place the item securely in its original packaging and include your proof of purchase / the return form provided / other and mail your return to the following address:

  • PHG General Trading LLC
  • Attn: Returns
  • Email: Sales@organichubdxb.com
  • Call us: +971-4-2667331

Return shipping charges will be paid or reimbursed by us. / Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

EXCEPTIONS

The following items cannot be returned or exchanged:

  • Damaged Item
  • Used Item
  • Packages Broken
  • Promotional Item
  • Offers products

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Email: Sales@organichubdxb.com

Call us: +971-4-2667331